The most efficient way to fix a technology issue with your SCPS device is to complete a work request ticket. This will allow your problem to be tracked for more effective accountability and faster resolution. (A hallway conversation with a tech may be accidentally forgotten, and an email may be inadvertently overlooked.)
If you are a staff member, click here to begin a work ticket. You will need to log in with your SCPS credentials; for the username, try the following in this order:
- first initial and last name (jsmith)
- first initial, middle initial and last name (jlsmith)
- your full email address
The password is the same as your webmail/network/Google Drive password.
We recommend that a staff member submits a work ticket on behalf of students, or if directed by your building tech, follow an alternate procedure for reporting student device/account issues.