Remember, if you need IT help:
Please visit "The Shrubbery," our Shelby IT Resource Hub!
Help with MacBook Airs, Chromebooks, Apex, Clevertouches, GoGuardian, MS Teams/Stream
Call our Tech Hotline
Shortcuts, helpful links and tips for staff, students, parents
AND SO MUCH MORE!
Below is a list of the major digital platforms we use in Shelby County. Helpful resources and/or links are shown for each.
Don't forget the following checklist when troubleshooting Clever login issues (emailed to all staff on 8/8/22):
- Make sure you have a working, correct email address. Is your name spelled correctly? Can you access your webmail? Is Google Drive working? If not, call the Tech Help Hotline (502-383-3352).
- See if you are in Infinite Campus. If you are not, that has to be created first by your front office person or Brittany Stone at Central Office.
- Make sure you have the working, correct SHELBY email address underneath your Infinite Campus profile. If it is blank, incorrect (typos, name changes, etc.), or it is your personal email address from when you first got hired, it needs to be changed. Your front office person in charge of Infinite Campus OR Brittany Stone OR your building tech can update this. (See screenshot below.)
- Are you using the right site / hitting the right button? For Clever: Make sure you are using this URL. If you have other Clever login questions, view this Doc. Remember, while all students should have a Clever account created, only staff recognized as “teachers” in IC (i.e. they have at least one class with assigned students and take attendance) automatically have a Clever account created. If you are a student, ask your teacher for help -- they can reset your password!
The Clever portal is the "one stop shop" that ALL teachers and students need to use in order to access Dreambox (K-8), Lexia Core5 (K-5), Reading Plus (6-8), Apex (6-12) and Lexia PowerUp (select secondary students). Once logged into the portal, by clicking on the appropriate tile, you should automatically be logged into the appropriate platform.
Dreambox, Lexia and Reading Plus are the district supported adaptive learning systems for numeracy and literacy, mainly for K-8 students. Apex is online coursework for secondary classes; more on Apex in the separate entry below.
The portal also offers shortcut links to other sites such as the district website, webmail, and more. However, keep in mind they are only links; Clever will NOT automatically log you into any of these sites.
If you are a student and having trouble logging into Clever, contact one of your teachers for support -- if necessary, they can reset your password!
Remember that anyone with a building admin account (principal, instructional coach, etc.) will need to log directly into Lexia, Dreambox, and Reading Plus. For these users, do NOT use the Clever Portal.
Start with this page to get important information about virtual PD and resources for Clever and its adaptive learning systems.
Directions for teachers and students to log into Clever, as well as information about Clever badges, are available here.
Directions for how parents can access a student's Dreambox progress is available here. (Note: there is currently no parent portal access for our other platforms.)
Have an elementary student who has completed Level 21 of Lexia Core5? Analyze the student data with an Instructional Coach and use this checklist as a guide for next steps.
The link to the Clever portal for Shelby County users is here.
Apex is an online courseware platform mainly utilized by our Cultivate and Ascension programs. Others may also use it as a resource to personalize learning for students.
If you are new to Apex, please see this resource page.
Apex is accessible for secondary students and staff via Clever.
Destiny is the way that students and staff can view the library catalog of each of our school locations, including online e-Books!
The link to all of the Shelby locations is available here.
Note that students can log in with their full email address and network password to access additional features.
Please see your school librarian for any questions or concerns about Destiny.
If you are trying to make classrooms in Google Classroom but cannot, don't fret: the first time you try, you are put on a "pending request" list to be made a Teacher inside of our Google Admin console. These are reviewed and approved every few days. If after 48 hours you still cannot make a class, please contact the Digital Learning Coordinator.